Review of Penhaligons
I had a great experience thanks to Ella L. She was super helpful, kept me updated, and followed through on everything she promised. She made a frustrating delivery issue so much easier to deal with. Really appreciate her clear and kind communication—thank you, Ella L!
Good evening Elena,Thank you for taking your time to write us this review. We are sorry to hear that you had cause to contact us over a recent order. We are thrilled to hear that Ella was helpful, professional and managed to resolve things to your satisfaction. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services