Elegant Duchess

Reviews

Review of Sitelock

SiteLock Support team does not respond to emails, logged tickets and no one available on the chat

Do SiteLock even has a support team?I need an urgent help with my website and I already pay for their servicesI have logged multiple tickets, spent two day on the chat with the bot which says that it will connect me and 3 days later no luck.I have sent multiple emails to the Support team too explaining urgency of my issue. It’s day 3 and their time to response is 30 hours.I have been using their services for years and paying for it. One time I need support no one is available to help. incredibly poor support team and so far I’m not sure it even exists.Maria

1
Date of experience: Jan 17, 2025

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