Elaine Milne

Reviews

Review of Penhaligons

Quality service - 3 delighted sons…

As a returning customer I was confident that I would be advised and helped every step of the way. Keely helped me with testing a few fragrances that she knew my 3 boys would like ( as she remembered my previous purchases and had advised me perfectly on that occasion too) there was no pressure to purchase, just really good advice on my boys particular varying taste. I returned and purchased a number of different scents from Ruth who was absolutely amazing and again helped and supported me throughout. Staff are all so knowledgeable and go out of their way to make every purchase special, lovely warm experience as always, personal touch is flawless in the Liverpool store, Thankyou.

5
Date of experience: Jun 15, 2025

Good morning Elaine, Thank you for taking the time to write us this review. Your review was so wonderful to read. We are over the moon to hear that you had such a positive customer experience with both Keely and Ruth when visiting our Penhaligon's Liverpool Store and that every visit is always a lovely experience. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon. Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely day! Warm Regards, Penhaligon's Consumer Services

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