Review of Bonline
I signed up with Bonline after a pushy sales call convinced me I needed their service '??? only to realise immediately afterwards that I didn'???t. Despite explaining this, Bonline refused to cancel my 12'???month contract and insisted there is no 14'???day cancellation period.After a year, cancelling was a nightmare. Their website doesn't have an option to cancel. Their frontline staff couldn'???t do it over the phone and insisted that I had to wait for a call from their cancellation team. I had to chase them FOUR times before my account was finally closed. Even after cancellation, they continued attempting to invoice me.Overall, Bonline'???s aggressive sales tactics, refusal to honour any cancellation policy, and abysmal customer service left me feeling exploited and frustrated. I strongly advise anyone considering this service to look elsewhere.Update:Following my original review, Bonline contacted me and offered a six'???month refund in exchange for me changing my honest review to a five'???star rating. This blatant attempt to manipulate public feedback confirms their aggressive, unethical approach to business. I stand by my warning: avoid Bonline at all costs.
