cazz

Reviews

Review of Supremecbd

Bad customer service

Tried some of these for the first time, and found them acceptable. When I received an offer for half price, I decided to order more. There was an offer of free product with the order, and I wanted to try Gummies. However they only offered mushroom to which I have a severe allergy. So I asked if I could have a different flavour instead. The answer was an unequivocal NO. So, cancelled the order, and a new customer lost. Bad customer service. PS. Took this review to get anything done about it. Now they swapped free gift offered for a suitable one. Shouldn't have taken this review for this to happen. Should never have happened in the first place. Customer Service need better training.

3
Date of experience: Mar 26, 2025

Hi Cazz,Thank you for your feedback, and we'???re genuinely sorry to hear about your experience.We completely understand your disappointment '??? especially given your allergy concerns. While some promotions are pre-set and can'???t be customised due to inventory constraints, can you please supply with your order number to discuss this.Kind regardsPaula

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