Review of Water
I am shocked by the positive reviews for this company and can only assume that the reliability and quality is based on where you live. I am in the greater LA area and have torn my hair out over how unreliable, frustrating, and non responsive this company has been. We used this service for about nine months as we have hard water in our area that made it difficult to use Brita filters and we wanted clean drinking water throughout my pregnancy and early postpartum. We regularly had our deliveries missed or “rescheduled” with no notice, and were unable to get in contact with customer service. We needed drinking water! We had a baby! I was breastfeeding! It was SO frustrating. Each time we would hope the new delivery would come, and nine times out of ten it would be rescheduled two or three more times before it finally showed up. Eventually we got so fed up that we canceled, which in and of itself took several tries because they make it impossible to get ahold of anyone. Adding insult to injury, they never showed to pick up the empty bottles which we now are stuck with. Would never recommend them. They get one star because the water, when it came, was drinkable.
