Review of Glynhopkin
Unbelievable ! The only words to describe the poor service I have had from Nissan & Glyn Hopkin Bishops Stortford. This is a company and dealership which all potential purchasers should be aware of. Purchased a brand NEW Nissan Qashqai ePower in Nov 22 and for the first few months the car has been perfect with no issues and would say that of the 5 Qashqai's from Glyn Hopkin I have purchased probably the best. Then the problems started, the car goes into "temporary power activated" and goes into limp mode, which was so dangerous especially as it was dark and we were on a country road. The car has been in the garage 6 times, the generator has been replaced under warranty costing ?13,000. They told me that the problem had been resolved. Then a few weeks later the same fault, the main battery which drives the motor replaced ?15,000. They said that this would resolve it. Nope same issue last night. That's ?28,000 spent on a brand new car, what an absolute joke. 2 main issues with the garage, you call the service department and they don't answer and then they promise to call you back and they don't although I did get a call at 7pm ! Absolutely shocking service, I will get rid of this car and take my loyalty elsewhere. You are appalling Glyn Hopkin and Nissan, shame on you for taking ?38,000 for a new car and treat a loyal customer like this.Update 19.12.23 .so they’ve now had the car for 2 weeks and the Master Technician has found the problem he thinks as they have been driving it about but are refusing to wash the car even though they have driven it around for all that time. Just another reason not to buy a Nissan from Glyn Hopkin.
