Barry Mills

Reviews

Review of Glynhopkin

Disgusting customer service. (COWBOYS)

Following on from my previous post I contacted glyn Hopkins feedback page to complain at how I have been treated and left ?6500 out of pocket within a short space of time.They seem disappointed That I complained again having offered me a borrowed inflation kit and ?5 worth of petrol for which it would have cost me to travel backwards and forwards to there dealership . I replied to them by telling them that I am disappointed with how I have been treated and asked them to read the reviews on trust pilot and reminded them that it's customers who keep them open i also mentioned that i don't like being told that they are only minor issues and it's not as if the engine has fallen out especially by a so called manager or salesman ,which is just pig ignorant.Oddly enough they have failed to respond. I have parted company with the car I got from them having failed to get any of the issues with it sorted out which is a shame as i liked the car .l would take legal action against glyn hopkin but have spent too much on trying to get the car sorted out.ANYONE THINKING OF BUYING A CAR FROM GLYN HOPKIN SHOULD READ THE REVIEWS ON TRUST PILOT .They should be rebranded as cowboy Motors. They really are an absolute disgrace. 1* is far to good -10 is where they are at. I have never been treated this bad by any dealership and never want to be again.The most valuable lesson I have learnt from this whole experience is to read reviews on trustpilot first and never to use glyn hopkin ever again . Some of the reviews on here from other owners are shocking to see how they have been treated as well, and there seems a similar pattern .Glyn hopkin SHOULD BE SHUT DOWN With immediate effect and do everyone a huge favour. . 57% gave a 1* review speaks volumes .I did ask them again to read the reviews on trust pilot again as they seem to think there customer service is that good. I have not received a reply and I am not expecting to. Glyn hopkin are as toxic as rolf Harris and sir Jimmy Saville. I was also wondering if glyn hopkin is owned by sir Philip Green? Maybe glyn hopkin will receive a Knighthood in the next round when they are handed out.ANYONE THINKING OF BUYING A NEW OR USED VEHICLE PLEASE DO YOURSELF A HUGE FAVOUR AND GO ELSEWHERE AS YOU WILL NOT REGRET IT.(I WISH I DID ). I would hate to see anybody get ripped off and treated like i did.I shall share my experience with as many people as possible and show the photos of the unusable inflation kit, split tyre ,the service book and receipts for what I spent.If potential customers can go elsewhere it can only be a good thing for their own piece of mind and more importantly financially .The latest reviews have not got any better.On 28th january i got a phone call from them asking if i wanted my car booked in to have a tyre replaced which they recommended on a health check which they were not asked to do as the car was in for something else which they failed to sort out.I told the guy on the phone that I was disgusted at the way I was treated by them but they reallly do not care .GLYN HOPKIN ARE NOT TAKING ANY ADVISE FROM ANYONE.CONMEN.I think they are the only dealership where a so called saleman (paul cox)will tell you that he has had six new tyres on his car in the last year .I don't know if he expected me to pay for them or if it was a load of hot air.I don't know why he mentioned it to me as i never sold the car to him and why would I care.Glyn hopkin as a brand have as much credibility as Hannah Ingram Moore,matt Hancock, the legend that is prince andrew,gregg wallace, huw edwards and gino d'acampo. (that is the best comparison i can give). Since my poor quality experience with glyn hopkin I have now diverted four potential customers to other dealerships ( by sharing details with others) I shall continue to share my experience with others.Most businesses seem to be glad of any custom they can get in the current climate whereas glyn hopkin seem to want to lose customers by having top quality non existing customer care .? ? ? yeee Haa .Glyn hopkin are a load of crap

1
Date of experience: Sep 01, 2024

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