Review of Glynhopkin
AVOID AT ALL COSTS GLYN HOPKIN SUZUKI CAMBRIDGE.I wouldn’t touch a Suzuki again now thought they were reliable cars but my whole exhaust system fell off and even the parts guy I spoke to was shocked given the age and mileage of the car. However Glyn Hopkin want ?168 just to look at it!!!! Sold me a defective car and Suzuki and Glyn Hopkin are just passing the buck between each other. My local garage looked for free and quoted almost ?1k to repair. They were stunned about the issue and essentially told me it was defective. The Sales Manager Mark is the rudest person you could ever have the displeasure to come across. Ignores you and when you do have to deal with him he’s just dismissive and quite rude. Glyn Hopkin are not interested at all now they’ve got my money. Even if I paid them ?120 to look at it (discounted rate apparently how lucky am I!) they can’t get me booked in for another 3 weeks!!!!! So I’m supposed to be without the defective car they sold me for 3 weeks more. Total joke!! Aren’t interested in customer service at all once they’ve got your money.The sales person I dealt with at purchase was great but he’s the only positive thing about the place. It’s a true reflection of a company how they treat you when you have a problem. Unfortunately neither Suzuki nor Glyn Hopkin care. I’d even recommended them to friends and family who also bought cars there. As a customer of theirs I’ve been let down massively. Shameless rip off merchants. AVOID!!!!!!!!!!
