Primo Brands (Household Water Services) No respect for the customer, incrementally increasing prices without consent, changed name from Ready Refresh, since 2021. Many services not delivered, yet still charged. Couldn't keep up with their orders to be delivered on time (on the day planned), yet sends a letter threatening to report to credit bureau after a single payment missed due to card expiration.You can't look up your bills because you don't know what name they're currently under. You call their customer service and expect a 45 minutes wait time. Chat support doesn't work. You login to cancel subscriptions, the website only wants you to buy more productsIt gives the impression of a company excited to make money, but have no intention of sustaining their services or keep their end of the bargain. I bought lemonade from 8 year olds with better sense of business responsibility than this.Canceling all my subscriptions. I rarely say this about companies, I can overlook mistakes, or even rudeness, but when there's a fundamental, consistent pattern of disrespecting the most basic values of business entrepreneurship, which is trust, after 5 years, I look the other way.
