Tried to order a cooler. After having our delivery date pushed back 3 times, bought one. Ran out of water, tried to pick up filled 5 gallon bottles but every single place within 15 miles was sold out. Ordered home delivery on 6/16, delivery was set for 6/18, then pushed back to 6/20 then to 7/3!!! Tried to call customer service at 2:48 pm, DST, got a recording stating higher than usual calls which then went to a message stating they were closed but their hours are 8am-6pm M-F. Canceled my delivery and will never recommend. Maybe stop acquiring areas ifbyou can't service them adequately.