If I could give Primo a zero, I would, this company is not reliable on their orders nor service. They claim they would bring the water, on the day they kept changing the delivery date because they never delivered, they would take payment from my account without delivering the water, after 3 months putting up with their lies, I stayed on the phone for 2 hrs. To speak to someone, and they connect me to someone in the Philippines, my issues never git resolved. After trying several days to reach someone to cancel my account with Primo, I finally spoke with some in America, after finally canceling my account, it took 2 full weeks for them to pick up the equipment, I finally went online and asked them to stop lying to their customers, and someone came in 2 days after to pickup my equipment. I am telling you the truth, do not open up an account with this company because they have the worst service for a company, they are not reliable at all, they will cause more headaches than pleasure. I'm so glad I finally closed my account with them, although they still owe me money, which I'm sure I'll never receive.
