Apparently, they had an issue with my card on file.... I have had their service for like 3 years. NEVER ONCE did they try to get ahold of me to let me know. NEVER ONCE did I receive an email, a phone call, or a letter in the mail, so I assumed this whole time everything was kosher. Now, I am getting calls and emails from the collection agency. This is BULLSHIT! I wish I could fight this somehow. I WAS ON AUTO PAY! Which is even more irritating..... STAY AWAY FROM THIS COMPANY