Horrible! Seems to be a recent trend. Can't get anyone on the phone nor is anyone answering emailed request. We have been without water for a month! My company location has been using Diamond / Crystal / now Primo for years. Sad to see, but we are definitely closing this account. My hope is that the CEO or at least executive management is seeing these recent BAD reviews and handles business! From One manager to hopefully yours.... Get it together Primo!
