Update: UR reached out to me and apologised and we have come to an agreement, they have been professional in there response, after this outcome I would us again. They quoted me ?175.00 for my phone, did there inspections and offered me ?30.50! I rejected it, then they offered me ?45.00 I again rejected it, there final offer was ?85.00 I rejected it, they then returned the phone back to me not in its original box just in a random box, I had kept the box for this phone as I do with all my phones, I have emailed them and they do not have my original box .
