AVOID! I was quoted ?268 for my Iphone 12 pro max in excellent condition (no scratches etc). When they received it, they offered me ?158 as the battery life was 86% and it had been charged ?599 times. Their policy is a new battery if it's below 85% or been charged 500 times. Even although they only guarantee selling their phones with a minimum of 80% battery life so they have no intentions of replacing the battery. I declined the offer and asked for my phone to be returned. Received a call to say they would increase their offer to ?200. I declined. She then increased their offer to ?230. I declined. She cut the call off in anger. Thankfully I've received my phone back today in the same condition as I sent it but what a waste of 3 weeks!
