They do not offer you what they say they will. My phone was 2 years old. Not a scratch and in perfect working order. I just wanted an upgrade. They offered me ?104. I sent in my phone to be offered ?85 instead. As I didn't want the hassle I accepted. 3-7 working days for payment is the biggest lot of rubbish. I had to chase them for my money. 19th April they accepted my offer, 6th May I was paid after several emails and an email sent to the CEO. They then said I sent them the wrong bank account number!! Another delay tactic. Long and short of it is...... if you want the actual price offered and prompt payment....DON'T deal with them. It was a very stressful time. When I've traded in with Mazuma Mobile I've always received my money within 24 hours of acceptance. It is 2025 after all. Payment can be transferred immediately. Will never use them again or recommend them. Keep scrolling for another company, unless you want to be stressed out!
