This review is edited, I'll leave my original to give a fair perspective of the experience:If you are in need of an immediate payment this probably isn't the company for you, comparison site said 1 day payment then you send device to UR and are told 3-7 working days (which might not happen either). Calling customer service is impossible, after exactly 10mins 36s you will get your call ended. Every time. After leaving my original review someone contacted me, my concern would be if I hadn't left the review what would happen? After all the above someone contacted me to resolve but it really shouldn't be this horrible of an experience to get the payment for your phone. Exercise caution. Original review:Impossible to reach anyone. Original quote not honoured even though phone is in a like new condition (condition i selected was good) and reduced by ?52 for 'light screen scratches' which is the good grade...Phone line hangs up after 10 mins which doesn't fill you with confidence. Unfortunately I was stupid enough to send 2 devices and im still waiting for payment for the 1st. This doesn't fill me with confidence and I feel like others should avoid for this reason.
