Avoid! Don’t be fooled by the higher price than other companies!! This company should be removed from all comparison sites. Offer received pretty quickly, 86% battery life and 517 charge cycles, which is typical for a 2 year old phone. I accepted the lower offer April 29th, I phoned May 9th to ask where my payment was, I was assured it would in that day, however who I bank with shows what is coming in, now we’re on working day 8, still no payment and still no sign of it. They used the bank holiday as an excuse. From the looks of other reviews I’ll be lucky if I actually receive the money I am owed! ****edited to add****Got through to customer services, advised that a third party deals with their payments and I “should” have the payment today or tomorrow!