Ur

3.5
3.5 from 496 Reviews and Ratings
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Sent phone in 12 days ago

A similar story was given to me offered me so much money, when received offered me less as there was an issue (phone was less than 1 years old and latest iPhone). Sent phone in 12 days ago. Today is the 7th working day and still no payment. I rang last Friday and was told that payment will be in no later than today. I have tried to call numerous times today and each time after around 15/20 minutes on hold it just cuts off. If no payment is made tomorrow which will be 8 working days, 13 actual days I sent the phone I will take it further and contact the police, as this is basically theft. I either want my iPhone returned or my money.Edit - 8 days and still no money tried to call this morning and yet again cut off after being on hold for so long. Absolutely appalling they are thieves. It is also funny how they only respond to the positive reviews (reviews that are not as old as mine too) just makes me think they are not real reviews! Would appreciate someone getting in touch!! EDIT finally got through to someone and conveniently it was sent at 5.01 and missed the pay run but has assured me it will be in by the end of the day. I told them that if it wasn't I will be taking further action and told them the review will be staying. I have contacted local trading standards and been advised if no money by end of play today which looking at the reviews I doubt to contact police for a theft and crime number. ****I did get my money at the end of the day****

1
Date of experience: Sep 10, 2024

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