I decided to sell my iPhone 14 Pro and was offered ?448, I packed it well and paid extra for insurance as my daughter had had a bad experience with another company saying her device was damaged. It wasn’t when she sent it..Basically after examining my phone they said it needs a new battery ( life is at 82%)Also scratches on the screen and side . I filmed the phone before wrapping and sending / there was no damage to screen, maybe a slight scratch on side .. BUT the revised offer was ?170. ?278.00 less !!!!Really? I would not bother using this company it’s a CON Just seen a review after mine and it’s practically word for word what they said to me .. I will take it further if my phone comes back damaged as I have proof it had no scratches on the screen when sent. Update, I was contacted this morning by Lucy who was very polite and apologetic about my experience. I said I wouldn’t accept less than ?350 for my devise, she agreed this and the payment was made within 10 mins to my PayPal account . I’m not sure why the process is so difficult if you have a genuine good device they should and did in the end pay what it’s worth . Thank you Lucy for your help
