I'd previously used this company on one or two occasions by selling devices I no longer needed and was very pleased. However, I recently used them again and my opinion has completely changed.It took about 8-9 working days for me to to finally receive payment but I only believe it was down to my persistence in calling and emailing them, otherwise I believe it would have dragged on longer. When you try calling, it takes forever for someone to answer and they'll even cut off the call, before someone does so you have to call back and wait forever again. I'm not pleased about my experience this time around and I certainly won't be using their services again in the future!