I received a revised offer from this company (shock), waited ridiculous times on phone - only to be cut off. Eventually got through and although they revised, it was not what I had expected. We are now on day 7 of waiting for payment and NOTHING. Who the hell takes 7 days to make a payment in this current banking age???? I do not trust them EDITA lovely colleague rang me today about the review and to talk about my experience. It was great to hear someone being so eager to help me and put things right. Not only has my payment been processed IN FULL, it will be with me today. Appreciate things can go wrong but this was great customer service to put things right and I will definitely use this company again.