The online quote I received was not honoured. They initially offered me less than half the quoted amount, claiming my phone had been charged too many times—even though it was in excellent condition and over the recommended 85% battery life. I insisted on getting my device back because I don’t have time to waste. I told them to either pay the full quoted amount or forget the trade. They offered ?20 more. I said no. They offered another ?20 more. I was furious by this point. Eventually, they sent my phone back. Bottom line: they tried to lowball me to make a profit when selling. I do not recommend this service. You've been warned.
