AVOID!! Terrible service. Sent my device which is in fantastic condition as it has been in a case since I received it new, one slight mark on the screen,was quoted ?599 as I had above 85% battery life and under 500 battery cycles, 5 days later when then received he device I received an amended quote of ?275 ?????? why? “ The screen has visible marks. It has visible scratches in more than one place.As a result we have amended our Valuation to ?275.00 that reflects the cost to carry out the work on your old device so it can be given another life.” so your telling me a couple scratches to the screen would be ?300 to fix.. NO! Declined the offer to receive another offer of ?300.. declined again to then get another offer of ?400.. so why wasn’t this offer given in the first place?? ?125 more than the first offer, imagine I was silly enough to accept knowing full well the value of my phone?? I declined all offers and Received my phone back in a completely different box to what my phone actually is, would have appreciated that back as I have since sold my phone for ?550.. time wasters so I wouldn’t bother with them at all!
