I sold two phones with them. The 1st phone they claimed was not in good condition and reduced their offer from ?165 to ?40 I accepted the offer because I thought perhaps I had missed something.I then sent a 2nd phone and checked everything before posting it off. Got the same reply as the 1st phone reducing offer from ?175 to ?60 I told them I wanted the phone back.They increased offer to ?80 I declined and they increased offer again to ?100I still declined, as I didn't want to do business with these types of people. They are dishonest and want to rip you off.