Ur

3.5
3.5 from 496 Reviews and Ratings
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Payment problems but all resolved to my satisfaction eventually.

I sold my iPhone to this company on the 22nd may, I was quoted a high offer online which was then altered to under half of that. I accepted the offer as I couldn’t be bothered to have it back and send to other companies, it seems that that was my first mistake as others have said they declined the offer and were quoted more, I was disgusted to read that and to realise I could have got more by declining the original offer. I was quoted 3-7 working days for the payment. As you can probably guess we’re now on day 8 and despite two emails one which has gone unanswered I still haven’t received my money. As a standard bank transfer takes no more than 3 days it’s obvious that my payment hasn’t even been issued yet. I have asked for my phone back, whether that will happen or not I’m not holding my breath.*** EDIT a lovely lady called Lucy rang me earlier, apologised profusely for the delay in payment and also for the low price offered for my phone. She very kindly reviewed the offer for me and offered a new price which I gladly accepted. The money was also paid into my account within 20 minutes. I’m very happy with the service I received from Lucy ***

3
Date of experience: Mar 21, 2025

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