I was initially offered ?421.50 for my iPhone 15, which was in exactly the condition I described. After their so-called “inspection,” they dropped the offer to ?380 — which I declined. Then they suddenly revised it to ?400 — also declined. Finally, after yet another “review,” they offered ?420, which I accepted as it was close enough to the original.But it didn’t end there — I had to chase the payment twice. It was only after I asked for their complaints process that the money magically appeared in my account within 20 minutes.The whole experience felt like a game of wearing the customer down and hoping they’ll just accept less. I won’t be using them again. Beware — they come across as chancers trying to fleece people.
