Having decided to use UR as they offered ?155 for my iPhone 11 in very good condition I was then sent an offer of ?60! Their reasoning being that the battery life was at 84% and it needed to be at 85% for them not to have to change it. Also they said there were scratches. The phone has always been in a cover with a screen protector on. I rejected the offer and asked them to return the phone. I immediately had a reply saying they had had a rethink and offered ?80. Surprise surprise. I would not recommend this company at all. Oh, and it took them the full 7 days to make payment and only after I queeried it. AVOID
