Would not recommend, initial offer was ?269 the they slashed the price to ?90 for scratches, i told them I was not happy and then accepted ?110 as it was roughly what other companies were offering, took them 5 days after receiving phone to even update me and it's been 8 days since I accepted the offer and i still havent received payment. I have emailed them and tried their live chat where no one answered after half an hour so gave up. Do not be fooled by high offer, you will be scammed!!After posting this review they tried to contact me to resolve the problem, they told me I was going to paid that day as a priority... it has now been 12 days (8 business days) since I accepted their low offer and still no payment. I will be reporting UR.co.uk to trading standards as it seems they are scamming amyone that sends a phone in to them.DO NOT USE THIS COMPANY.