Sent my phone with a value of ?77 offered. UR claimed it had serious screen burn and offered me ?15 which I rejected, this was then increased to ?25 and then ?30, both rejected and the phone was then returned. Sent to another company offering ?75 no issues with screen burn paid in full.However, I have received a phone call from UR wishing to discuss the situation and I feel a little more confident in the company since.
