As others have mentioned, don’t sell your phone to this company. I received a valuation of ?270 for a near perfectl IPhone 13. I’ve always kept it in a case with a screen protector. The valuation was reviewed to ?70 (!!!) and I received the feedback “We found the battery health is 81% and has been charged 1093 times. It is recommended that we need to replace the battery if it is below 85% health or has more than 500 charge cycles.The screen has visible marks. It has deep scratches in more than one place.The case has visible marks. It has visible scratches in more than one place.” which is just not true - minus the charging? God forbid you charged your 3 year old phone? And this wasn’t mentioned in the criteria when evaluating the value of your phone. Have rejected the offer and will await my phone to be returned, to sell it elsewhere.
