They used to be honest and honoured the prices stated having sent in many devices in the past!Recently sent in a "very good" condition iphone. Only to be sent a lowball offer of almost half the stated value. Outright refused the offer and requested phone be returned only to then have it "re-assessed" and offer increased. Still less than the stated amount. reluctantly accepted offer as was due to fly out for a long vacation. It then took 8 days to make payment, only after an email was sent stating my negative experience and that my online review will reflect this. Will not be dealing with UR mobile again.