I recently decided to sell my iPhone 12 Pro Max and used this company. Once received they offered a low amount for the phone, obviously its battery life they said was an issue and that it had scratches which I was extremely surprised about. I rejected their first and second offers but finally agreed to their third offer which was still below market rate.However, waiting for payment has been the biggest niggle. They say payment is made between 3 and 7 days - I am still waiting 8 working days after I agreed to sell. The whole process was long winded. I wouldn’t recommend if I am honest.