Two mint phones and low offers. I sent in two phones ,one belonging to my wife and one my own.Within one day I recieved my first low offer on my wife’s . The next day I recieved my first low offer of 65 pounds on my IPhone which I rejected and then I recieved my improved offer of 85 which I rejected and then a day later I recieved an offer of 110 uk pounds . My initial offer was for 147 for the iPhone and 56 for the Samsung . As one can read the majority of negative reviews are the same . In my case both phones were mint and infact the iPhone never had its original screen protector of before I sent it in and was I a protective case from the day I got it. I e mailed the company on the 18th but got no reply. They can reply to this post if they wish but I DO NOT recommend this company . And guess what still waiting on my payment just like many others experiences.