SHOCKING SERVICE.Booked through Wowcher, dealt with Terry at travelodeal.Portugal trip has been a nightmare since booking.Outbound flight changed for much later flightInbound flight has been cancelled and not given a different option.Took me 3 phones calls and 3 emails to get a response.Was told I can change airport to Manchester instead of Birmingham for the inbound flight.Not sure if travelodeal are aware but massive distance between the two airports totally unacceptable.Then email from JAZZ claiming “After reviewing your booking details, we would like to inform you that this reservation was made under a voucher deal, which is non-refundable once booked. Unfortunately, this means that canceling the holiday at this stage will not result in any refund.”They’re very happy to take money from my account so not completely a voucher deal. Plus they cannot fulfill the travel commitments so very baffling how a registered company can get away with such bad business techniques to SCAM you out of money. If I could score 0 I would.
