Terrible experience. Booked the Wowcher family beach holiday deal for 4. Was offered a 2 day city break in term time. Was then told due to my ‘inflexibility’ that I had to pay an additional ?129 per person to change this to school holidays and a beach destination.Apparently speaking with the agent means the deal was redeemed and so they won’t offer me a refund. Very pushy to upsell and make you commit there and then on the phone. Not a good experience at all. Currently paid for a trip and have nowhere to go unless I pay another ?500! Very poor all round.
