Thomann

4.3
4.3 from 235 Reviews and Ratings
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terrible service

I bought a keytar, and a part broke pretty much instantly on arrival. They said they will sort out a replacement, and it is not sorted. I have been trying to sort this out for over 6 months. They keep sending emails saying they are waiting for a reply for an internal department, and then never respond. customer service is rubbish, and now I can't use what I bought from them because it doesn't work (easily fixed).

1
Date of experience: Jun 23, 2025

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