Thomann

4.3
4.3 from 235 Reviews and Ratings
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Very poor experience

Very poor experience. The web is subpar, as it won't let you enter a complete address, cuts off characters. Then it takes them a day to update my shipping info since their web won't let me. Then I'm told the shipping info provided is just an estimate, as it will arrive later. Everyone is just sleeping, was this a poor service because is in Spain, or the whole business is bad? Order is 202515.789047. Never again.Update:You should be sorry because you lost a customer, and cannot possible recommend your web site anymore. When I called up to inquire about my order, I felt like I literally woke up the person on the other side who told me they didn't have time (4h!!!!) to process my update information which I sent via email. If you insist I can name him here...

1
Date of experience: Sep 10, 2024

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