Thomann

4.3
4.3 from 235 Reviews and Ratings
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Awful delivery time, I want what I PAYED FOR

I recently ordered a guitar from Thomann, but it's already been 8 days since i payed. after checkout it said to would take 2-3 days, but was expecting delivery in just 2. Tell me why over a week has pasted? I've contacted support, and they said it would come today as of writing this. Guess what happened. it stil hasn't come, so i contacted support again. This time getting the excuse that my postal service was behind. If they knew this why didn't they say it the first time i asked surpport for help? this is all very suspicious I fon't believe it, and im starting to think i've been scammed, isn't it funny how that all happens when you finally order something expensive? At this point im gonna contact their surpport daily if not more, until i get what i paid for. This is unaccpectable service. im thinking of getting my money back and finding a new place to get the item I PAYED FOR.Edit:i've bought from here before, without issue. But the first time i buy something for over 1.000dkk it's suddenly all werid. Yeah suspicious.

2
Date of experience: Jan 15, 2025

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