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Sent an email enquiring about some of their products a week ago but have still not received a response. I went ahead and ordered them anyway this past Tuesday, after paying '? ?4.99 for next day delivery the items still haven'???t shown up, I emailed the company and messaged them on Twitter to try an resolve the issue but again I have had no response.UPDATE.Had a response on X last night saying that website chat will be available today, they also provided me with a phone number. I have just been on the website and there is no chat available, I have also called the phone number provided and it has gone straight to voicemail.2nd Update:Finally managed to speak to someone at Supreme CPD, the issue has now been resolved and they have assured me that my items will be sent out today.
Hi Jay,I'???m really sorry for the frustration and inconvenience you'???ve experienced'???this definitely isn'???t the level of service we aim to provide.It'???s unacceptable that your initial enquiry went unanswered and that your order was delayed despite paying for next day delivery. I completely understand how disappointing this must be, especially when you tried multiple times to reach out and got no reply.Please know that we'???re taking this seriously. If you can send your order number that I have requested I shall get this resolved.Kind Regards.Paula
