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The vapes tasted awful and delivery took a week after chasing it several times. Didn'???t get a response from my earlier emails but when I through on the phone they were nice and sorted delivery.
Hi Donna,Thank you for your honest feedback. We're really sorry to hear that the vape flavors didn'???t meet your expectations and that the delivery experience was frustrating. We sincerely apologize for the delay and the lack of response to your initial emails '??? that'???s not the level of service we aim to provide. We'???re glad to hear that our team was helpful when you reached us by phone, and we'???ll be reviewing our communication process to make sure we'???re more responsive in the future.I shall give you a call to see if I can help the matter any further.Kind regards,Paula
