Supremecbd

4.7
4.7 from 594 Reviews and Ratings
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Good product all in all - manufacturing issue with one of them

After an unsuccessful delivery and return to sender, SupremeCBD kindly resent the package and i received today. Two pens. Upon opening i tried a pen and was greeted with the burning taste of coil / an empty tank. Confused I opened the other one and it was fine. I guess it was a manufacturing issue. A little disappointed. The one that worked though is great.

3
Date of experience: Dec 21, 2024

Hi Ben,Thank you so much for your feedback and for giving us the chance to make things right after the initial delivery issue. We'???re really glad to hear one of the pens worked well and that you'???re enjoying it!We'???re sorry to hear about the issue with the other pen '??? it definitely sounds like a manufacturing fault, and we completely understand your disappointment. That'???s not the experience we want our customers to have.I shall give you a call to get this issue resolved.King regards,Paula

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