I called customer care for a call back, I was pleasantly surprised that the call back was was quite quick. The man was called Huyen, who was extremely helpful with my query, it was about the top up charges when loading money on to my card, he explained that it was free when it through wages etc. but was charged on topping up at a pay point. He even double checked his information was correct. He was excellent at explaining and made the experience excellent.
