I have used Square for years. My wife started a company and opened an account. Her first transaction was submitted. A day later, she received an email that Square will hold payment until more information is received. My wife submitted the paperwork and called Square to see when she would receive payment. The representative stated the info would have to be reviewed and approved before payment would be released. She could not give a time frame as to when the funds would be released. We asked her why they didn't request the info when the account was setup instead of waiting for the first transaction. Small businesses cannot afford to wait several days or weeks to get paid. I will be canceling my account with Square and so will my wife.