I paid over 500 dollars a year for sitelock. It took considerable programming to get it installed on my website. It cause my website multiple problems and cost me significant funds to make it compatible. After a few months, the sitelock was not working or scanning the website properly. At that time I just gave up and figured I would eat the 500 dollars. After a year, sitelock automatically charged my credit card an additional 500 dollars for renewal. I politely called and stated that I did not want the service and requested they refund my credit card. They refused to refund me my money as it was against their policy. They stated I had to be proactive and call them 30 days before renewal date to cancel my service. We are not talking about renting a home or office. We are talking about software. I believe it is poor business in not in good faith that they automatically renew my service and would not honor my request to cancel my service. Buyer Beware
