Sitelock

3.5
3.5 from 958 Reviews and Ratings
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I have had nothing but bad experiences …

I have had nothing but bad experiences with this company. We've been in the web business for many years and all of a sudden our server was "infected" and we were pretty much forced into paying SiteLock a fee for every site on our server to protect it. Not only do I feel like this company is a waste of money, but SiteLock has the worst customer service I have ever experienced. I have been trying to reach someone to help me remove sites from the account that we are no longer hosting, and they continue to bill me for them and never return my emails or calls. There are countless similar bad reviews about this company and It has cause my business alot of stress cost us alot of money. I see now that HostGator, BlueHost & GoDaddy are using them and I don't understand it. I've complained to HostGator (our hosting provider) about SiteLock, since they pretty much are the ones who referred us to SiteLock. But they can't do anything since SiteLock is an independent company.

1
Date of experience: Oct 30, 2024

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