I prefer to leave a review when I am ready but SiteLock insisted so here is my experience thus far. I became a customer after being hit by defacement hackers. They were able to get my site back up after a few hours. Their customer service is good in the sense that they walked me through their portal and call me to provide updates. At present I feel like they are trying to get more money out of me after I have already paid quite a bit. They want me to pay an additional monthly fee per site to upgrade my firewall once I get a new SSL certificate due to Google's new requirements. As having compatible firewalls with Google's SSL certificate is a requirement now, I feel it should be part of the basic package and I should NOT have to pay more to get a firewall that is compatible. If a firewall isn't compatible and will shut my site down, what am I paying for? Why even bother selling something that doesn't work? The basics should be enough to keep my site functional! I shouldn't have to pay additional just to get a firewall that will keep my site functional.
