Sitelock

3.5
3.5 from 958 Reviews and Ratings
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SiteLock - A Huge Disappointment

Purchased through Bluehost. Super expensive. $500 per domain per year. For several months, I found they did not even activate it properly and did not give me any compensation, not just once, but twice. When my site did get hacked, their services were awful. They tried to upsell me on expensive consulting services to fix what I ultimately fixed very easily (and obviously they could've done inexpensively).Recently, I discovered a much better (and less expensive!) service called malcare.com, which discovered and resolved a 2nd hack more easily and quickly.So, then I try to cancel SiteLock. Even though I'm only 2 months into my annual plan, they refuse to prorate any credit. And they even make it very difficult to cancel -- bouncing me back to Bluehost, removing the self-service cancellation capabilities on Bluehost, etc.Do yourselves a favor. Stay away from Sitelock.[Update 7-Jun-18: SiteLock says they have tried to contact me and I have not responded. I have had numerous conversations with them before and they've refused every time to offer me any kind of prorated refund.]

1
Date of experience: Oct 03, 2024

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