Sitelock alerted me about malware on my website even when I didnt have a contract with them. They are with my host but only in a slight way. I then got messages from Google about suspicious activity..confirming Sitelock's claim. I called Sitelock after insuring they were legit and both parties I spoke too were friendly, reassuring and answered all my questions before I signed up. They didnt just push the most expensive service and completely explained each service. Within a few hours the malware was gone from my site and they continually kept me updated..plus you get a dashboard to keep tabs on things as well. One of the best customer services experiences I've had with any company.
